BEFORE YOU CHOOSE SOFTWARE [ ] Define the business problem. [ ] Map essential workflows and exceptions. [ ] Define roles, approvals and reports. [ ] Identify data and integration requirements. [ ] Prepare three scenarios for the vendor demonstration. [ ] Agree on internal process owners. [ ] Clarify configuration and customisation scope. [ ] Review implementation, subscription and support costs. [ ] Agree on testing and acceptance criteria. [ ] Plan data preparation and employee training. [ ] Clarify support, data export and handover. Open questions: Decision owner: Next step: